Service Designer

Service Designer

Role Description

We are looking for a Service Designer to join our Lahore and/or Karachi design studios. You will be expected to be part of leading teams and handling clients. You will be looking at a diverse range of work in the fields of banking, e-commerce, retail, healthcare to name a few. An important part of your job would be to help design services around client products and ideas by effectively probing and understanding the needs of all stakeholders involved. This involves a good understanding of how services work and are designed using service design methodologies and frameworks. The focus on our job will be primary and desk research, competitive analysis, ethnography, process flows, prototyping ideas, service blueprinting, implementing and scaling design solutions.

Requirements & Experience

Candidates should be able to demonstrate relevant experience, skills, expertise and traits for this position. In addition to a solid body of work, we are looking for:

-A good eye for detail
-Excellent written and verbal communication, conceptualisation and analytical skills
-Thinking on your feet to come with solutions
-High proficient in service design tools, frameworks and methodologies
-Understanding working in diverse interdisciplinary teams
-Excellent task management, organisation and planning skills
-Expert in using visual collaboration tools, such as Mural, Miro, etc.
-1-2+ years experience in the field of design with a focus on designing services


Lahore / Karachi


Full Time



How To Apply ?

To apply for this position, please send us an email at with the following details:

  • Your resume
  • Your work portfolio
  • A link to a brief 3-5min recorded video that gives you the opportunity to introduce yourself and provide a brief description about your work.