Enabling Access to Education for Youth in Urban and Rural Areas
Services
UI/UX Design
Students
0+
0
Schools
Introduction
HOW IT BEGAN
Sabaq is an EdTech company helping integrate technology in primary classrooms in Pakistan, through the SABAQ tablet. The tablet houses numeracy and literacy lessons for students from kindergarten up to Grade 5.
our role
Designist was engaged by Sabaq to conduct heuristic evaluation, usability testing and revamp the user interface in order to increase the app’s usability.
User Research
Our team began by conducting extensive design research, during which we visited Government Schools and Sabaq Learning Centers to learn how users were using the current Sabaq app. We observed how teachers and students were using the tablets with this existing educational content.
After shadowing the users, we conducted focus groups with teachers to gain insight into the challenges they faced with the usability of the app.
With a deeper understanding of how users were interacting with the technology – we conducted a heuristic evaluation
of the app and started mapping the various user journeys.
Having insights into how the app was currently being used, and the challenges users face - we conducted
ideation sessions to develop solutions for the problems faced by users.
User Research
Understanding how the students interacted with the app was crucial to building a successful platform.
The main challenge the students faced was navigating through the app. We also identified that the app was being used differently at the Government Schools vs Sabaq Learning Centers.
We designed new flows for both scenarios. Based on our insights, we redesigned the
information architecture and created
wireframes
for testing with our users.
Multiple
feedback cycles
helped us iterate our design, and then prepare the new art direction and interface. The new
art direction
and interface were developed and tested, with several designs subsequently integrated into the final product.
The Outcome
Sabaq tablets have a presence in over
1000 schools
across Pakistan. Through this platform, they’ve been able to impact the lives of over
250,000 students.
Studies performed on the users of the platform found that nearly 90% of students
who were previously struggling in performance are
now at grade-level.
We’re thrilled to have played a part in the democratization of education!
